Wednesday, April 21, 2010

SPOT2 Device availability

Howdy Folks,
I just wanted to give you a heads-up about availability of the SPOT2 Emergency Device that we have had on backorder for months. This morning, I received an e-mail from the Southeastern Sales Manager, Rich Galasso that reads:

Sorry about the delay and you are correct that we have been able to start getting units out into the field. The reality is that we have almost 20k units on back order with some outstanding po's dating back to November. We have been chipping away at this mountain for about two weeks now (shipped about half) and hope to be fully caught up by the end of this month. I will make an effort to get you out at least some units A.S.A.P. to help you with any pressing customers but please appreciate that we're filling the orders in a FIFO fashion and dealing with the exceptions as best as possible.
I appreciate your business and ask for your continued patience, we're almost whole."

Those of you who are interested in a SPOT2 device and are not on our "will-call" list, please let us know that you want one of the units asap.